Frequently Asked Questions

What is the warranty period for GenZ products?

All GenZ luggage and travel accessories come with a 10-year warranty covering manufacturing defects.

How can I track my order?

Once your order is shipped, you’ll receive a tracking number via email. You can track your order on our website or the courier’s site.

Do you offer international shipping?

Currently, we offer shipping within India only. Free shipping is available on orders above ₹4999.

What is your return policy?

We offer a 30-day hassle-free return policy. Products must be unused and in original packaging.

How do I contact customer support?

You can reach us at support@yourwebsite.com or call +91 123-456-7890 during business hours.